We want you to be 100% satisfied with your overall experience at Hello Gorgeous Beauty Salon Naples. As professionals, we strive to communicate how important it is to take the most healthy and realistic approach to achieve your beauty goals. Please read the following policies carefully and thank you for your understanding!
1) Cancellations, No Shows & Tardiness
If you have to cancel or reschedule an appointment, 1 day (24 hours) notice is required to avoid cancellation charges. If an appointment is canceled with less than 24 hours notice or you No-Show your appointment, the card on file will automatically be charged a minimum of $75 per service. An acceptable form of cancellation is a phone call to (239) 261-3131 during Hello Gorgeous Beauty Salon Naples business hours.
Please be aware that if you are more than 15 minutes late for your scheduled service, we will not be able to guarantee that you will receive any or all full services scheduled, and cancellation fees will apply to any services we are no longer able to accommodate.
Hello Gorgeous Beauty Salon Naples does not issue refunds. If you are unsatisfied with your beauty results after a service, please communicate with us immediately within 7 days of your original service date, so we can swiftly accommodate you and make reasonable adjustments that align with your originally communicated goals.
Hello Gorgeous Beauty Salon Naples cannot perform any redo services if you or another stylist outside of Hello Gorgeous Beauty Salon Naples makes adjustments after your service. After 7 days, any changes are considered the sole responsibility of the client and Hello Gorgeous Beauty Salon Naples is not held liable for any quality issues. All retail is final sale, including hair products, hair extensions, and any other item sold outside of professional services.
2) Non-Sufficient Funds & Invalid Credit Cards
Checks will be accepted at the discretion of Hello Gorgeous Beauty Salon Naples. All checks returned for non-sufficient funds will incur a $50 fee in addition to unpaid services, plus any other related bank fees, and will automatically be forwarded to collections.
A valid credit card is required to be on file for all online and phone bookings. If a credit card fails to accept any charges for services rendered or to enforce a disclosed and agreed-upon salon policy, the cardholder will be notified to supply an updated card. Refusal to pay for services rendered or policy fees will result in a report to police authorities and be sent to collections.
3) Children (10 years or under)
Children are only permitted in the salon when having a service. For safety reasons, no child (10 years or under) may accompany you while you are having a service. We do not have the facilities to care for children. We love children, but we cannot assure their safety in a professional environment. We also do not want to compromise the relaxation of our clients. Thank you for your understanding,
Contact Information
Address: 2400 9th Street N, Suite 102, Naples, FL 34103
Phone: (239) 261-3131
Email: hellogorgeousnaples@gmail.com
Instagram: @hellogorgeousnaples
Facebook: Hello Gorgeous Salon Naples
